Whether you have a question about your order, need assistance with a product, or just want to give us feedback, our team is ready to assist you.

Frequently Asked Questions

Please read our FAQ before sending us a message.

Delivery charges are based on the distance and the delivery method you choose. Standard delivery (3-4 business days) and Express delivery (2-3 business days) options are available.

We accept Visa, Mastercard, Apple Pay, and Google Pay.

Standard delivery takes 2-3 business days, while Express delivery takes 1-2 business days.

Shopping at the Sizzl Store is secure. Your personal data and payment information are protected through advanced security measures.

After placing your order, you will receive a confirmation email with your order details. Once your package has shipped, you will receive a tracking number to monitor your delivery.

Yes, you will receive an invoice for your order via email.

Send us an email







Common Questions

Contact us immediately at info@sizzl.co.za. If your order hasn’t been processed, we can make changes.

Email us at info@sizzl.co.za as soon as possible. We can update the address if the order hasn’t shipped yet.

We don’t offer same-day delivery, we do have a convenient alternative: same-day local pickup is available for orders placed before 10 AM (subject to confirmation), with collection times between 3 PM and 5 PM, allowing you to get your stylish items on the very day you order them. 

Visit our Refund and Returns Policy page for detailed instructions, or contact us at info@sizzl.co.za.

Click on “Forgot Password” on the login page and follow the instructions to reset your password.

We respect your privacy and protect your personal data. For details, see our Privacy Policy page.